Contact
The fastest way
contact@of27bioscience.com
We answer within 1 business day, usually sooner. Email gets a real human response, not a chatbot.
What to include
To get help faster, include:
Your order number (if it's about an order)
Whether you're a customer, journalist, or someone else
The shortest possible version of your question
What we get asked, by topic
| Topic | Typical reply time |
|---|---|
| Order status, shipping, returns, the results guarantee | Same business day |
| Ingredient or product questions | 1 business day |
| Adverse reaction reports | Same business day |
| Press / media | 1–2 business days |
| Anything else | 1 business day |
Our office
OF·27 is operated by OF27 Bioscience LLC.
OF27 Bioscience LLC
8 The Green, STE R
Dover, DE 19901, USA
(Mail to this address is read once a week. Email is much faster.)
A note on time zones
We're a small team. Customer care is staffed during US business hours. Outside those hours, emails are queued and replied to the next business day.
Press / media
Press inquiries: contact@of27bioscience.com, subject line PRESS. We can provide brand guidelines and product photography. We do not pay for coverage and ask journalists to disclose any product samples received.